Cancellation, Refunds and Import Taxes

At LET ME LISS™, our goal is your satisfaction, and we understand that sometimes plans change. Here's the lowdown on our cancellation and refund policies to make your experience as smooth as your hair!

Cancellation:
No worries if you change your mind before shipping! Just shoot us an email or reach out to our fantastic customer service team, and we'll cancel your order free of charge. Once your package is en route, we ask you to return it. Please note that the return shipping cost will be your responsibility. Unfortunately, we can't cancel orders after they've been received.

Refund Process:
In the unlikely event that something doesn't meet your expectations, rest assured we're here to find a solution. Our process begins with identifying the issue, and if necessary, our dedicated technical team is ready to offer guidance for optimized results. We'll even send you a new product to give it another shot at happiness. If, after a second use, you're still not satisfied, we'll proceed with a refund.

Import Taxes:
Import taxes are a legal responsibility of the buyer (importer), but we want to make this process as painless as possible. As a token of appreciation for your understanding, we offer a 50% discount on the value paid to customs for your next order. Please note that this discount is not cumulative.

Our aim is to provide exceptional customer service, and we are committed to addressing any concerns you may have. Feel free to reach out to us at hello@letmeliss.com, and let's work together to ensure your experience with LET ME LISS™ is nothing short of fabulous!